General FAQs

Q1. Are ALL your products or services on your web site?
A1. No. We are constantly innovating and adding new products and services, as such, there may be a lag between the time new services are offered and when they are posted on our web site. Also, many of our products available at the retail store may not be listed on our web site. If there is something you would like us to offer, but don’t see it posted anywhere, please don’t hesitate to contact us. We are here to help – don’t be shy to ask!

Q2. Do you only deal with digital files?
A2. No, but we encourage and help people to upgrade and convert their non-digital files into digital files, so that you have more flexibility to make full use of them. For example, we develop and print rolls of film and can also convert movie reels or VHS tapes to DVDs.

Q3. If I don’t know how to use my digital equipment (e.g. digital camera, digital camcorder, PDA, etc.), can I ask someone at Mimosa Digital?
A3. Yes, that’s what we’re here for! We want to help you augment the use of your digital equipment, so that you can do more with them – after all, you probably spent quite a bit buying these digital toys! We host learning events that you can participate in (check our events page for updates), or you can schedule one-to-one learning sessions with us too. You can also Ask Mimosa Digital!